DORA Metrics, Read Correctly
Four measures that describe a delivery system. What each one is actually asking, how they are gamed, and the misuse their own authors warn against.
Reference
Measurement
Frameworks read as their authors intended, telemetry collected without losing the trust it depends on, and the discipline that turns a number into a change rather than a dashboard.
6 notes
Asking People, Properly
Telemetry cannot see friction, workarounds or whether a tool is trusted. Surveys can, and they are usually written in a way that guarantees useless answers.
Procedure
Collecting Telemetry Without Losing Trust
Build telemetry is data about a person's machine and their working day. What to collect, what to discard at source, and what to say before you start.
Procedure
Turning a Measurement Into a Change
Most measurement programmes produce dashboards and no changes. The sequence that converts a number into a faster toolchain.
Procedure
Benchmarking Against Yourself
Industry comparisons rarely survive contact with context. Building a benchmark from your own history that actually detects regression.
Analysis
The Weekly Report
One page, eight numbers, a sentence each. What to include, what to leave out, and why the interpretation matters more than the chart.
Reference